Terms and Conditions

TYLASKA MARINE AND AEROSPACE TERMS OF USE

Last updated March 12, 2024

These terms of use, otherwise referred to as “Terms”, apply to your use and access to our online products, services, applications, website (www.Tylaska.com or related URLS), and our agents and subsidiaries, otherwise referred to collectively as “Tylaska”.  Tylaska Marine and Aerospace, Div. of Vector Engineering, Inc. is a USA based company registered in Connecticut and located at 800 Flanders Road Bldg 14, Mystic, CT 06355.  Our contact phone number is 860-572-8440 and our contact email is info@tylaska.com

 1. INTRODUCTION

This website and any related services are operated by Tylaska. The terms “we”, “us”, and “our” refer to Tylaska. The use of our website or related services are subject to the following terms and conditions of use and are referred to as the “Terms”. The Terms are to be read together by you or your agents, along with any terms, conditions or disclaimers also provided in the pages of our website.  Please review the Terms carefully. The Terms apply to all users of our website, including and without limitation, users who are browsers, customers, merchants, vendors and/or contributors of content. If you access and use this website, you accept and agree to be bounded by and will comply with the Terms and with our Privacy Policy. If you do not agree to the Terms or with our Privacy Policy, you are not authorized to access our website, use any of our website’s services or place an order on our website.

2. USE OF OUR WEBSITE

 You agree to use our website for legitimate purposes and not for any illegal or unauthorized purpose, including and without limitation, any violation of any intellectual property, copyright or privacy laws. By agreeing to the Terms, you represent and warrant that you are at least the age of majority in your state, province or country of residence and are legally capable of entering into a binding contract.

You agree not to our website to conduct any activity that would constitute a civil or criminal offense or violate any law. You agree not to attempt to interfere with our website’s network or security features or to gain unauthorized access to our systems or source code. The use of any information provided by Tylaska is not intended for use or for distribution in any location in which such use may subject Tylaska to any registration requirements, or would be in violation of the regulations or laws of such a location.  Persons who access Tylaska do so under their own free will and are solely responsible for any compliance with local laws or restrictions.

You agree to provide us with accurate personal information, such as your email address, mailing address and other contact details in order to complete your order or for us to contact you as needed. You agree to promptly update your account and information if such information should change. You authorize us to collect and use this information to contact you in accordance with our Privacy Policy.

3. GENERAL CONDITIONS

Tylaska is the owner of all source code, text, photographs, copywritten material, trademarks and other intellectual property rights and we reserve the right at our discretion to grant you a temporary non-exclusive and revocable license to access the services and content of our website solely for your personal use. No part of our website or related services may be copied, uploaded, republished or disassembled without our specific prior written permission.  We reserve the right to refuse service to anyone, at any time, for any reason. We reserve the right to make any modifications to the website, including terminating, changing, suspending or discontinuing any aspect of the website at any time, without notice.  While we make every effort to display as accurately as possible all details, including but not limited to, the specifications, dimensions, features, colors and/or descriptions of our products, we do not guarantee that all information provided is free from errors or other discrepancies. We may impose additional rules or limits on the use of our website. You agree to review the Terms regularly and your continued access or use of our website will mean that you agree to any changes. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of our website or for any service, content, feature or product offered through our website. Any breach of such specified conditions will constitute a breach of the terms and will terminate your right to use the Tylaska website or related services.

4. PRODUCTS AND SERVICES

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction.  Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in US dollars.

We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by unauthorized distributors or resellers. If we believe that if you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities.

5.  PURCHASES AND MEANS OF PAYMENTS

We currently accept the following payments, but such acceptance of payments is subject to change:

  • VISA
  • MASTERCARD

 You card will be charged at the time of purchase.  Prices charged will be in US dollars. Appropriate sales or other required taxes or fees may be added as deemed required by us or by your jurisdiction.  You agree to provide us with current information regarding the card number, expiration date, security code, billing and mailing address and any other pertinent information required for us to make a legal transaction using your card as a form of payment.  You also agree to update us with new information should such information change in the course of the transaction.  Prices may be subject to change at any time and we reserve the right to correct such changes even if an order has been received or is backordered.  You also agree to pay any applicable shipping fees, import tariffs or other fees and duties that may be required or have been charged back us in order to complete your order.

6. LINKS TO THIRD-PARTY WEBSITES

 Links from or to other websites outside of www.tylaska.com or our related URLS are meant for convenience only. We do not review, endorse, approve or control, and are not responsible for any sites linked from or to our website, the content of those sites, the third parties named therein, or their products and services. Linking to any other site is at your sole risk and discretion and we will not be responsible or liable for any damages in connection with such links. Links to downloadable software sites are for convenience only and we are not responsible or liable for any errors, difficulties, viruses or consequences associated with downloading such software. Use of any downloaded software is governed by the terms of the license agreement, if any, which accompanies or is provided with the specific software.

7.  COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

You acknowledge that you are responsible for the information, profiles, opinions, messages, comments and any other content (collectively, the “Content”) that you post, distribute or share on or through our website or services available in connection with our website. You further acknowledge that you have full responsibility for the Content, including but limited to, with respect to its legality, and its trademark, copyright and other intellectual property ownership.

You agree that any Content submitted by you in response to a request by us for a specific submission may be edited, adapted, modified, recreated, published, or distributed by us. You further agree that we are under no obligation to maintain any Content in confidence, to pay compensation for any Content or to respond to any Content.

You agree that you will not post, distribute or share any Content on our website that is protected by copyright, trademark, patent or any other proprietary right without the express consent of the owner of such proprietary rights. You further agree that your Content will not be unlawful, abusive or obscene nor will it contain any malware or computer virus that could affect our website’s operations. You agree not to harass or threaten any other person through our website, nor to promote violence against any specific person or class or persons , nor to include any offensive or controversial comments that are connected to race, national origin, gender, sexual preference, physical handicap, controversial political viewpoints or other related topics that could cause animosity toward a specific class or group. You will be solely liable for any Content that you make and its accuracy. We have no responsibility and assume no liability for any Content posted by you or any third-party.

We reserve the right to terminate your ability to post on our website and to remove and/or delete any Content that we deem objectionable. You consent to such removal and/or deletion and waive any claim against us for the removal and/or deletion of your Content.

8. PRIVACY POLICY

Please see our Privacy Policy to learn about how we collect, use, and share your personal information. By using the Tylaska website you agree to the terms and bounds of our privacy policy.  The services and website of Tylaska is hosted in the United States and if you access the site from outside of the United States then you agree to the transfer of your personal data and/or information to the Unites States, and you expressly consent to have such data processed in the United States.

9. ERRORS AND OBMISSIONS

Please note that our website may contain typographical errors or inaccuracies and may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law.  We do not undertake to update, modify or clarify information on our website, except as required by law.

10. TERMINATION POLICY

 The terms of this agreement remain in full force by using the www.tylaska.com website or related services. Tylaska reserves the right to terminate any access to such website or services, based upon our sole discretion and without notice, liability or warning. If Tylaska decides to terminate your access you are not allowed to create a new account under a new name, fake name, or third party name and Tylaska reserves the right to pursue legal action.

11. DISCLAIMER AND LIMIT OF LIABILITY

You assume all responsibility and risk with respect to your use of our website, which is provided “as is” and without warranties, representations or conditions of any kind, either express or implied, with regard to information accessed from or via our website, including and without limitation of all content and materials, and functions and services provided on our website, all of which are provided without warranty of any kind, including but not limited to warranties concerning the availability, accuracy, completeness or usefulness of content or information, uninterrupted access, and any warranties of title, non-infringement, merchantability or fitness for a particular purpose. We do not warrant that our website or its functioning or the content and material of the services made available thereby will be timely, secure, uninterrupted or error-free, that defects will be corrected, or that our websites or the servers that make our website available are free of viruses or other harmful components.

The use of our website is at your sole risk and you assume full responsibility for any costs or liabilities incurred to you that may be associated with your use of our website. We will not be liable for any damages of any kind related to the use of our website.

In no event will we, or our affiliates, our or their respective content or service providers, or any of our or their respective directors, officers, agents, contractors, suppliers or employees be liable to you for any direct, indirect, special, incidental, consequential, exemplary or punitive damages, losses or causes of action, or lost revenue, lost profits, lost business or sales, or any other type of damage, whether based in contract or tort (including negligence), strict liability or otherwise, arising from your use of, or the inability to use, or the performance of, our website or the content or material or functionality through our website, even if we are advised of the possibility of such damages.

Certain jurisdictions do not allow limitation of liability or the exclusion or limitation of certain damages. In such jurisdictions, some or all of the above disclaimers, exclusions, or limitations, may not apply to you and our liability will be limited to the maximum extent permitted by law.

We do not endorse, control or take any responsibility for third-party content that may be available or linked to or from our website. You assume the entire risk as to the quality and performance of the products or services you purchase via our website or any linked third-party websites.

Tylaska will not be liable to you under any form of liability including, but not limited to, tort, negligence, warranty, contract or otherwise for any indirect, incidental, consequential or special damages arising or related to these Terms of Use, including the products purchased, even if Tylaska has been notified of the possibility of such damages.  The limitations set forth here do not limit or exclude liability for property damage or personal injury caused by a product you purchased via the Tylaska website.  Gross negligence, willful, intentional and/or reckless misconduct, gross negligence or fraud by Tylaska or its parties are not limited or excluded from this section. Some locations or jurisdictions may not allow such exclusions so the listed limitations may not be applicable in such situations.

12. INDEMNIFICATION

You agree to defend and indemnify us, and hold us and our affiliates harmless, and our and their respective directors, officers, agents, contractors, managers, members and employees against any losses, liabilities, claims, expenses (including legal fees) in any way arising from, related to or in connection with your use of our website, or of your violation of the Terms, or the posting or transmission of any materials on or through the website by you, including but are not limited to, any third party claim that any information or materials provided by you or by any infringement upon any third party proprietary rights.  You also agree to notify Tylaska of any claims incited by any third-parties and cooperate with Tylaska in defending such claims as well as pay for all costs, expenses and fees and attorney bills related to defending such claims. This indemnity is in addition to any other indemnities set forth between you and any Tylaska parties.

13. ENTIRE CONTRACT

The Terms and any documents expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of the Terms and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing. Both you and we acknowledge that, in entering into these Terms, neither you nor we have relied upon any representation, undertaking or promise given by the other or implied from anything said or written between you and us prior to such Terms, except as expressly stated in the Terms. 

14. WAIVER

Our failure to exercise or enforce any right or provision of the Terms will not constitute a waiver of such right or provision. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us is effective unless it is communicated to you in writing.

15. HEADINGS

Any headings and titles herein are for convenience only and the content presented in this Terms of Use agreement is not restricted to the specific headings or titles it may be listed under.

16. SEVERABILITY

 If any of the provisions of the Terms are determined by any competent authority to be invalid, unlawful or unenforceable, such provision will to that extent be severed from the remaining Terms, which will continue to be valid and enforceable to the fullest extent permitted by law.

17. GOVERNING LAW AND DISPUTE RESOLUTION

 Any disputes arising out of or relating to the Terms, the Privacy Policy, use of our website, or our products or services offered on our website will be resolved in accordance with the laws of Connecticut without regard to its conflict of law rules. Any disputes, actions or proceedings relating to the Terms or your access to or use of our website must be brought before the courts of the New London County in the State of Connecticut.  Tylaska and you irrevocably consent to the exclusive jurisdiction and venue of such courts.  The parties agree to attempt to negotiate an informal dispute resolution within the first 30 days of such dispute and before initiating arbitration.   If both parties are not able to resolve such a dispute, then you agree that such dispute will be resolved exclusively by binding arbitration rather than by a court and trial by jury, and agree that such dispute shall be resolved by the Commercial Arbitration Rules of the American Arbitration Association and further by the Supplementary Procedures for Consumer Related Disputes if applicable.  If by any reason the dispute does proceed in court rather than by arbitration then the dispute shall commence in the state or federal courts of New London County, Connecticut.  In no event shall any dispute brought by either party and related in any way to the services or website of Tylaska be commenced more than one year after the cause of such action has arisen.   Further, the parties agree that any arbitration will be limited to the dispute between the parties individually and no arbitration shall be combined with any other action or proceeding. This includes class-action basis or by class-action procedures as well as on the behalf of the general public of other persons.

 18. USER DATA

Tylaska will maintain certain data and information that may be transmitted for the purpose of managing the www.tylaska.com website as well as use of data pertaining to your use of the site. You are solely responsible for all data that you may transmit to the Tylaska website and agree that Tylaska has no liability to you for any loss, corruption of data, or action resulting from use of such data and you agree to waive any right of action against Tylaska for any such loss, corruption or action.

19. ELECTRONIC SIGNATURES, TRANSACTIONS, COMMUNICATIONS AND TRANSMISSIONS

You agree to receive communications and transmissions by electronic means and that all such electronic transmissions and communications satisfy any legal rules or requirements that such communication shall be in writing.

20.  CALIFORNIA USERS AND RESIDENTS USING THE SITE AND SERVICES OF TYLASKA

The Division of Consumer Services of California can be reached by phone at 800-952-5210 or 916-445-1254.  They can also be contacted in writing at:

California Department of Consumer Affairs

1625 North Market Blvd.

Suite N 112

Sacramento, California 95834

If any complaint is not resolved to your satisfaction, please contact the Complaint Assistance Unit Division.

21. QUESTIONS AND CONCERNS

Please send all questions, comments and feedback to us at:

Email:  info@Tylaska.com

Phone: 860-572-8440

Address:

Tylaska Marine and Aerospace, Div.of Vector Engineering, Inc.

800 Flanders Road

Mystic, CT 06355  USA

Hours of Operation:  M-F 7:30AM – 5PM Eastern Time

RETURN POLICY

Updated March 12, 2024

If you are unhappy with your purchase for any reason, we will be happy to return or exchange the product within 30 days of purchase for a full refund, exchange, or store credit.  Shipping charges are non- refundable. All returned items must still be in new and unused condition with all original tags and labels attached, with the exception of items that were received by the customer in a damaged or defective condition. Please note that we cannot accept returns for “one off” or custom fabricated components or assemblies.  Items returned for refund after 30 days may be subject to a restocking fee.

HOW TO MAKE A RETURN

To make a return please email us at sales@tylaska.com or call us at 860-572-8440 to obtain an RMA number. 

Return the product along with proof of purchase and your details to:

Tylaska Marine and Aerospace

Attn: Returns (include RAM #)

800 Flanders Road Building 14

Mystic, CT 06355.

Please include your name, address, phone number, email, the RMA number and a list of the item or items you are have included in the box. Customers are responsible for all shipping costs.  We will send you a confirmation email once we have received your items and make arrangements with you for the refund, exchange or store credit. Please allow at least 7 business days from the receipt of your item to process your request.

WEBSITE DISCLAIMER

The use of the information is at the user’s own risk.  The information provided by Tylaska Marine & Aerospace, Div. of Vector Engineering, Inc. or its agents, otherwise referred to as “us”, “our” or “we”, and by its website www.tylaska.com., otherwise known as “the Site” does not constitute and legal or other professional advice and is presented for general informational purposes only.  Users should consult with their relevant qualified advisers or professional consultants for specific advice related to their situation.  All information provided on the Site is made in good faith but we make no warranty or representation of any kind regarding the accuracy or validity of the information provided on this site, whether it be expressed or implied. Under no circumstance shall Tylaska Marine & Aerospace, Div. of Vector Engineering, Inc. or its agents be liable for any loss or damage of any kind from the information provided from this site or from any other use of this site. Your use or reliance of this site or the information provided is solely at your own risk.